Last updated: 29/06/2025

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At OncoGlow™, we are committed to protecting and respecting your privacy. This Privacy Policy explains how we collect, use, and safeguard your personal information when you visit our website, make bookings, purchase training, or contact us.

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1. Who We Are

OncoGlow™ is a trading name of My Skintech LTD, registered in England and Wales (Company No. [Insert Number]). We offer oncology aesthetics treatments, training and wellness services.

For the purpose of the UK General Data Protection Regulation (UK GDPR), we are the “data controller” of your personal information.

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2. What Information We Collect

We may collect and process the following types of personal data:

• Contact details: Name, email address, phone number

• Booking information: Treatment type, location, appointment details

• Medical information (where applicable): Relevant skin or health conditions you choose to disclose for safety and suitability

• Training enquiries: Professional background, qualifications

• Payment information: Handled securely by third-party providers (we do not store payment card details)

• Marketing preferences: Email subscriptions, event sign-ups

• Website data: IP address, browser type, cookies, and usage analytics

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3. How We Use Your Information

We use your data to:

• Manage bookings and provide treatments

• Deliver training programmes and issue certification

• Respond to enquiries

• Improve our website and user experience

• Send marketing communications (with your consent)

• Comply with legal or regulatory requirements

We will only collect and process personal data when there is a lawful basis, including consent, contract fulfilment, or legal obligation.

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4. Marketing and Communications

You may opt in to receive emails about pop-up clinics, special offers, or training updates. You can unsubscribe at any time via the link in our emails or by contacting us directly.

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5. How We Store and Protect Your Data

All personal data is stored securely and accessed only by authorised staff. We implement appropriate technical and organisational measures to protect your information.

We will only retain your data for as long as necessary to fulfil the purposes it was collected for, including for legal or accounting requirements.

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6. Third-Party Services

We may share data with trusted service providers (e.g. email platforms, website analytics, payment processors) but only as necessary and with strict confidentiality agreements in place.

We do not sell your personal information to third parties.

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7. Your Data Rights

Under UK GDPR, you have the right to:

• Access the personal data we hold about you

• Request correction of inaccurate data

• Request deletion (“right to be forgotten”)

• Object to or restrict processing

• Withdraw consent where applicable

• Lodge a complaint with the Information Commissioner’s Office (ICO)

To exercise any of your rights, please email: hello@oncoglow.com

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8. Cookies and Website Usage

Our website may use cookies and third-party tracking tools to improve your browsing experience and analyse traffic. You can modify cookie settings through your browser at any time.

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9. Changes to This Policy

We may update this policy occasionally. Any changes will be posted on this page with an updated revision date.

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10. Contact Us

If you have questions about this policy or how your data is handled, please contact:
Ms Gkini

📧 hello@oncoglow.com
 

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